Refund Policy

All Sales Are Final

Due to the nature of our products, all purchases are non-refundable and non-returnable. We encourage customers to review product details carefully before completing their purchase.

Digital Products / Cookbooks

Because our products are digital downloads or personalized materials, we cannot offer refunds, exchanges, or cancellations once your order is processed. By completing your purchase, you acknowledge and agree to these terms.

Damaged or Inaccessible Files

If you experience any technical issues accessing your digital products, please contact us at bariatricandgastric@gmail.com within 7 days of purchase. We will work with you to resolve any problems and ensure you can access the materials you ordered.

Unauthorized Transactions

If you believe your purchase was unauthorized, please contact us immediately so we can investigate. Unauthorized use of a payment method will be reported to the appropriate authorities.

Chargebacks

Please note that initiating a chargeback for an order that was delivered and accessible is considered a breach of these terms. We reserve the right to submit evidence (including your acceptance of this policy) to dispute any chargebacks.

Contact Us

If you have any questions about our refund policy, please contact us at bariatricandgastric@gmail.com